Cancellation Policy
What is Tuelip's Cancellation Policy?
You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on the Website. Any amount paid will be credited into the same payment mode.
Can I modify the shipping address of my order after it has been placed?
Yes, You can modify the shipping address of your order before we have processed (packed) it, by updating it under 'change address' option which is available under ‘My Account’ section of Website.
How do I cancel my Order?
Go on Order & Returns section on the website and then select the item or order you want to cancel. Your order will be cancel any amount paid will be credited into the same payment mode.
I just cancelled my order. When will I receive my refund?
For payments made via Credit Card, Debit Card or Net Banking you will receive refund into the source account within 7-10 days from the time of order cancellation.