Shipping & Delivery Policy
Do you ship orders internationally?
Yes.
What are you shipping charges?
We provide free shipping for all orders. (Within India)
How long will it take for my Tuelip order to reach me?
The order will ship within 24-48 hours of it being placed. We ship via Ecom Express, and it usually takes a maximum of 3-7 working days to reach the final destination.
How much time it takes to processed my order?
Your order will be processed on the same day, if placed on Sunday, then it will be processed on Monday as Sunday is non-working day for us.
How can I view the status of my order?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
Our trusted courier partner: Ecom Express - https://ecomexpress.in/
Do you have COD Option?
We provide COD Option for all orders above Rs. 500. For any orders under Rs. 500, we suggest you make online payment.
How are items packaged?
All the items are Packed in double-boxes and ship with additional protection.
What is the range of locations to which Tuelip ships their products?
Tuelip ships throughout PAN India.
How can I check if Tuelip delivers to my PIN Code?
You can find out if Tuelip delivers to your PIN Code using the courier serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the Product selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
What is Tuelip's Cancellation Policy?
Cancellation of order we be acceptable only within 24Hrs. Any amount paid will be credited into the same payment mode.
How do I cancel my Order?
Go on Order & Returns section on the website and then select the item or order you want to cancel. Your order will be cancelled. Any amount paid will be credited into the same payment mode.