Terms and Conditions

Product & Services Information

Tuelip attempts to be as accurate as possible in the description of the product on the Website. However, Tuelip does not warrant that the product description, colour, information or other content of the Platform is accurate, complete, reliable, current or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product.

Product Use & Services

The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.

Cancellations, Returns And Refunds

Please refer to our Cancellation Policy, Return & Refund Policy Provided on our Site.

Shipping And Delivery

Please refer to our Shipping and Delivery Policy provided on our Site, as amended from time to time.

Chat Functionality

The Chat Functionality has been provided to help you with any and all Site related queries. Any use of this service shall be subject to the following conditions:

Tuelip may suspend the chat service at any time without notice.

Tuelip or its executives are not responsible for any delay caused in attending to or replying to the queries via chat.

Communication through chat may be stored by Tuelip for future reference, and the user of such service will not have the right to access such information at any future date.

While 'chatting' you may not communicate any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information.

The chat room shall not be used to sell any products, to give suggestion on business opportunity or any other form of solicitation.

You may proceed further and chat with our online customer care executive only if you agree to the above terms and conditions

Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,

  1. accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
  2. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  3. attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing".
  4. sending unsolicited email, including promotions and/or advertising of products or services.
  5. forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

Tuelip is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Tuelip on this Site.

Intellectual Property Rights

The "Tuelip" name and logo and all related product and service names, design marks and slogans are the trademarks of Tuelip. Access to this Site does not authorize anyone to use any Marks in any manner.

Tuelip reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Site, including its looks and feel.

The content on the Site is the exclusive property of Tuelip and are protected by the Indian copyright laws. Consequently, the materials on this Site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form.

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